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Shipping Room Coordinator

Please email a cover letter, resumé, and the contact information for three references as a single PDF to [email protected] – include the name of the position in the subject line of your email. Applications may also be mailed to: Seed Savers Exchange | Attn: Peggy Miller | 3094 North Winn Rd. | Decorah, IA 52101.

Shipping Room Coordinator

FLSA Status: Non-exempt
Position Status: Regular, Full-time
Reports To: Sales & Business Director
Supervisory Role: No
Compensation: $18.00/hour

Seed Savers Exchange is a non-profit organization based in Decorah, Iowa focused on conserving and promoting America’s culturally diverse but endangered garden and food crop heritage for future generations.

Primary Role

This position is responsible for the efficient, timely, and accurate coordination of all incoming and outgoing shipments. The ideal candidate should be a detail-oriented individual with proficiency in shipping and business software. This is a regular full-time, non-exempt position.

Essential Duties and Responsibilities

  • Track inventory (filled packets, products, etc.) using NetSuite software. Assist with cycle counts throughout the year. Monitor online product inventory and replenish as needed.
  • Develop relationships with carriers and negotiate favorable shipping rates and services.
  • Forecast needed shipping supplies, monitor current inventory, and place orders to ensure seamless shipping through highly variable seasons
    Print orders and determine shipping priorities to maximize efficiency and ensure timely fulfillment.
  • Receive all incoming packages, checking accuracy of paperwork and condition of shipment and routing to the appropriate recipient.
  • Sort and deliver incoming mail to respective departments.
  • Work closely with Inventory Coordinator for staffing needs and troubleshooting any orders that are not processing throughout the year and on end of year inventory switchover preparation/execution.
  • Assist wherever help is needed in the Seed House during slow shipping months as directed by the Business & Sales Director.
  • Provide daily shipping report to Business & Sales Director.
  • Coordinate closely with the Lillian Goldman Visitors Center Manager/Assistant Manager when ordering shared inventory to ensure adequate and timely ordering of inventory.
  • Scan and ship all orders via the ShipRush shipping platform to process for shipping in a timely manner.
  • Work closely with Customer Service Manager and Business & Sales Director to rectify any shipping issues.
  • Input all shipping room purchase orders in a timely manner for approval by the Business & Sales Director.
  • Coordinate all shipping needs with various departments throughout the organization and accurately track associated shipment costs for budgetary purposes.
  • Monitor accuracy of order fulfillment and work closely with Inventory Coordinator and Business & Sales Director to develop and execute best practices with staff.

Qualifications

  • Detail-oriented person who thrives in a fast-paced environment, and is able to prioritize workloads to maximize efficiency.
  • Experience with shipping software and shipping products preferred.
  • Ability to troubleshoot and resolve problems on-the-go is a must.
  • Excellent computer and record keeping skills.
  • Ability to operate a forklift required.
  • Valid driver’s license.
  • High school diploma or GED.

Physical Requirements

  • Ability to lift up to 30 pounds regularly, and 50 pounds occasionally.
  • Ability to sit or stand for extended periods.

Benefits

  • Paid PTO & holidays.
  • Long Term Disability & Life Insurance (paid for by the company).
  • Employee merchandise discounts.
  • Wellness program with annual stipend and paid day off.
  • Medical, dental and vision coverage available.

Seed Savers Exchange is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Seed Savers Exchange does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

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